Shipping policy

Canada

Delivery within 6–10 business days.

International Orders

Delivery within 7–14 business days.

*Shipping times may vary for countries not specifically listed above. For more detailed delivery estimates, please refer to the shipping section at checkout after entering your shipping address.

Order Tracking

Once your order has been shipped, you’ll receive an email with your tracking number. Please allow 24–48 hours for tracking updates to appear.

When Will My Order Ship?

All orders are processed and shipped within 1–2 business days, followed by the estimated delivery times listed above.

Address Changes

We’re unable to change the delivery address once an order is already in transit. If you need to update your shipping address, please contact us within 24 hours of placing your order at support@everalyn.com

Order Cancellations

If you change your mind before your order has shipped, we’re happy to accept cancellations before dispatch. If your order has already been shipped, please refer to our refund policy for further assistance.

Damaged Packages During Shipping

If your package arrives damaged during transit, please contact us as soon as possible at support@everalyn.com. To help us resolve the issue quickly, we kindly ask that you include a photo or video of the damage when reaching out to our support team.

Need Help?

If your tracking information hasn’t updated for a while, it’s often due to a temporary courier delay and your package will likely still arrive within the estimated delivery window.

However, if your order exceeds the expected delivery timeframe or you need any assistance, please don’t hesitate to contact us at support@everalyn.com.

*Please ensure all order details are entered correctly before checkout, as orders cannot be modified once they are in transit. If you receive your order and decide not to keep it, you may return it within 30 days in accordance with our return policy.